Frequently Asked Questions
Everything you need to know about our luxury timepieces and services.
What is the standard shipping time for a Peacock Watch?
We offer complimentary express shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-12 business days depending on customs processing.
Do your watches come with a warranty?
Yes, every Peacock timepiece is covered by a 24-month international warranty that protects against manufacturing defects and movement issues from the date of purchase.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied, you can return your watch in its original, unworn condition with all protective films and packaging intact for a full refund.
Are Peacock watches water-resistant?
Most of our collections feature a water resistance rating of at least 5 ATM (50 meters), making them suitable for daily wear and light splashing. Please check the specific product specifications for professional diving models.
How do I ensure my automatic watch stays wound?
Our automatic movements are powered by the motion of your wrist. If you do not wear your watch daily, we recommend manually winding the crown 20-30 times or using a watch winder to maintain accuracy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm at checkout.